Website terms of use
Sincliq Inc.1000 Northwest Street
Mid-Town Brandy Wine, Suite 1200
Wilmington, DE 19801
USA
hello@sincliq.com
These terms cover the public sincliq.com website, its content and available contact and access functions. They explain the distinction between an enquiry, account setup and a transaction. Visiting the website does not place an order, authorise a paid service or accept a merchant agreement. Read the document for your selected market; changing the display language does not change the market or website operator.
1. Operator and selected market
The website operator for the United States market is Sincliq Inc. ("Sincliq"), a US company, at 1000 Northwest Street, Mid-Town Brandy Wine, Suite 1200, Wilmington, DE 19801, USA. Contact us at hello@sincliq.com or by post at that address, including about inaccessible content or website errors. The market identifies the relevant offering and document; language changes their presentation only. Each transaction's documentation identifies its seller or service provider. Use of the Sincliq brand does not change that contracting party.
2. Scope and separate agreements
The website presents sales software, payments, hardware, integrations, help materials and commercial opportunities. These terms cover that information, public forms and entry points to registration. Subscriptions, POS licences, implementation, hardware servicing, processing of merchant data, support, billing and termination of paid services are governed by separate, validly concluded agreements. Publishing a document does not incorporate it into your contract. For a particular service, individually agreed provisions and the applicable service terms take precedence, subject to mandatory law. These website terms add no fees, minimum commitments or restrictions to an existing contract.
3. Access, technical requirements and ending use
Public browsing and enquiries are free; you bear your usual device and connection costs. You need internet access and a current browser supporting HTTPS. Forms, settings and login may require JavaScript and essential browser storage; correspondence and account verification require an accessible email address. Rejecting optional cookies does not surrender access to basic content. Use begins when you request a function; close the page to end browsing or abandon an unsent form. Browsing alone does not accept paid terms. Closing a tab does not cancel a submitted order or separate agreement; contact us to withdraw an enquiry.
4. Enquiries, demonstrations and sales contact
The quotation enquiry form lets you select an industry and provide an email address; it may require the stated confirmation and an anti-spam check. It also transmits the selected market, recorded confirmation and source page address, which may contain URL parameters. Submission requests contact about that enquiry; it does not buy hardware, start a subscription or reserve a price. The same applies to a demonstration or callback request where available. Provide accurate details you are entitled to use. Do not send passwords, verification codes, full card details or unnecessary customer data. An enquiry receipt is not order acceptance. Any marketing consent is limited to its stated scope; these terms neither replace nor extend it.
5. Accounts and business setup
Available registration involves login credentials, email verification and business setup, including a supported country and industry. Check details retrieved from a business register: retrieval does not verify your authority or every data item. Anyone acting for a business must have authority and provide current information. Protect credentials and promptly report suspected account compromise. Creating an account or entering the dashboard does not itself order a paid plan, payment service or every displayed module. Activation and charges require a separate basis. A market's public website being available does not mean self-service registration is available there.
6. Hardware catalogue and transaction flows
The public hardware catalogue currently provides information; public hardware purchasing is disabled. Other pages in the domain may nevertheless handle orders, reservations or payments for customers of merchants using Sincliq. Check the identified seller and transaction terms. Where an active purchase flow is offered, its summary and terms specify the item, parties, price, delivery, payment and contract formation. Review and correct details before final confirmation. Saving a basket is not ordering. A reference number, receipt acknowledgement, payment authorisation and order acceptance may be separate events; their meaning follows the communication and applicable law. Check an earlier payment's status before retrying.
7. Prices, taxes and purchase information
Read pricing with its market, currency, billing period, plan scope and tax treatment. Only prices labelled net should be treated as net; this is not a rule for every website price. Calculations and examples do not establish a personal discount or savings guarantee. Before a paid order, the total price or legally permitted calculation method, taxes, delivery, additional charges and any renewal and termination conditions must be disclosed. Validly agreed transaction terms are binding. A later price list does not change an earlier order. Discovering an error gives Sincliq no automatic right to increase an agreed price or invalidate a concluded contract.
8. Product availability and descriptions
Features depend on market, industry, plan, device, software version, integration and required arrangements. A module shown in a description, guide or screenshot is not necessarily activated for every account. Planned or test features should be understood as labelled, without an independent promise of delivery by a particular date. Confirm requirements material to your business before purchase, including hardware and external service compatibility. Illustrations may show sample data and configurations. The website's informational purpose does not exclude responsibility for misleading statements, express assurances or product characteristics that applicable law makes relevant to contractual conformity.
9. Sincliqpay and payment providers
Sincliqpay identifies payment acceptance and processing solutions within the Sincliq ecosystem. That name, terminal descriptions and these terms do not represent that Sincliq is a bank, maintains bank accounts, accepts deposits or is authorised for every regulated payment activity. The relevant provider and role should be identified in the service documents. Activation may depend on country, provider approval and verification of the business, beneficial owners and documents. Methods, fees, settlements, refunds and chargebacks follow the applicable agreements. Website information guarantees neither approval nor a payout date. A technical status or gateway redirect is not confirmation of a payment's outcome.
10. Tax functions and local obligations
US tax descriptions concern applicable state and local sales tax and use tax rules, only where the relevant function is offered. Obligations depend on transaction location, product or service, nexus, exemptions and seller status. The operator's Delaware address does not determine tax on your sales. A displayed rate or report does not register a taxpayer, file a return or remit tax. Confirm the scope of automation before ordering. Materials are not individual tax advice or a compliance guarantee across all states. Merchants retain their statutory duties; Sincliq remains responsible for agreed functions. Foreign fiscal descriptions do not extend the US offering.
11. Links to AI tools
AI links open external services, not a conversation with a Sincliq employee or an embedded support chat. Clicking a ChatGPT, Perplexity or Grok link transmits the prepared question to that provider in the URL. For Gemini, you copy the question separately and paste it into that service yourself. Neither action sends us a sales enquiry. The external provider's terms and privacy rules apply; do not disclose confidential information, customer data or credentials without an appropriate basis. AI responses may be inaccurate or outdated. They are not Sincliq offers, feature assurances or contract amendments. Verify material information against current documentation or directly with us.
12. External websites and integrations
Links to partners, documentation, hardware suppliers and platforms lead to services managed by others. Check the address, provider, access scope and applicable terms before use. A logo or link neither licenses a paid integration nor guarantees everything a partner does. Connecting accounts may require separate authorisation; grant only necessary permissions. Integration availability can depend on provider decisions and changes. Sincliq remains responsible for its own actions and for others where law or contract makes it responsible. Referring to an external service does not create a blanket exclusion of that responsibility.
13. Intellectual property and permitted use
Rights in text, software, graphics, photographs, branding and other protected materials belong to Sincliq or the respective rights holders. You may browse, retain these terms and make copies needed to assess the offering or document your rights. This grants no POS licence or right to imply a partnership. Statutory exceptions, including quotation, permitted private use, applicable fair use and lawful interoperability analysis, remain available within applicable law. A commercial purpose does not itself defeat a statutory exception. Beyond those rights, reproduction and distribution require permission or another valid basis. Retain attribution where required by law or licence.
14. Lawful use and security
Do not submit unlawful material, malware, spam or content infringing others' rights. Fraud, impersonation, unauthorised account or data access, security circumvention and automated requests disrupting the website are prohibited. Ordinary accessibility tools and lawful use of information are not prohibited as such. Obtain authorisation before vulnerability testing beyond your permitted access; publishing a security contact is not blanket testing permission. We may proportionately restrict particular access or traffic to address threats, explain the reason where permissible and review reports of mistaken restrictions. Protective measures do not automatically terminate a service agreement or authorise withholding money owed to you.
15. Privacy and cookie settings
The relevant market's Privacy Policy explains processing purposes, legal bases, recipients, retention and individual rights. Cookie information and available privacy settings supplement it. These terms are not consent to unrestricted processing, advertising, tracking or disclosure to AI services. Form data may support enquiry handling and other purposes disclosed in the relevant notice, rather than only a single response. Saving preferences is not consent to future, undisclosed providers. Changes of settings and withdrawal of consent operate under applicable law. Clearing browser storage does not delete your account or terminate an agreement.
16. Reports, complaints and responses
Report website problems, inaccurate information and complaints to hello@sincliq.com or the operator's postal address. Describe the incident, page address, approximate time, device and requested resolution; include only necessary supporting material. Missing screenshots or account numbers do not remove complaint rights. We may request information needed to investigate and respond without undue delay. These terms create no contractual SLA or universal repair deadline. Applicable statutory deadlines and consequences of non-compliance remain binding, including consumer complaint response deadlines where relevant. Contacting us is not a prerequisite to approaching a court or competent authority.
17. Care, interruptions and responsibility
To the extent allowed by applicable law, the public website is provided in its currently available form without an additional guarantee of uninterrupted operation or particular business results. For professional business users, we exclude indirect, consequential, incidental, special, exemplary and punitive damages, and lost profit, revenue and business opportunities arising solely from website use. We do not exclude intent, fraud, gross negligence, culpable personal injury, mandatory product liability, express guarantees or rights and remedies that cannot be restricted under applicable federal or state law, including privacy rights. These exceptions also cover persons for whom we are responsible. Consumer rights and separate service obligations are not waived. A 3-month-fee cap applies only to paid B2B services covered by a validly accepted Merchant Agreement. There is no zero-liability cap for the free website and no amendment of earlier contracts by publication.
18. Consumer safeguards
Information is primarily directed to businesses, but a business label or company details do not remove protection applicable to a person or transaction. Consumer purchases retain applicable federal and state protections for disclosures, unfair practices, warranties, payments and refunds. Where federal merchandise order rules apply, duties concerning shipment timing, delay notices, cancellation and refunds remain intact. These terms do not establish a uniform cooling-off right across all states; rights follow applicable law and transaction terms. Legally required consent to electronic records must be obtained separately. These terms establish no automatic renewal or permission for future charges.
19. Governing law and disputes
The US market website is subject to applicable federal law and state law determined by applicable conflict-of-laws rules. The operator's address does not itself impose exclusive Delaware law or courts. These terms require no arbitration and waive neither jury trial nor collective claims. Jurisdiction and remedies follow applicable law. You may approach the appropriate consumer authority and use an available small-claims procedure where eligible. A different clause in a separate agreement requires valid agreement and remains subject to legal scrutiny; a website link does not introduce it.
20. Updates and existing rights
We may update these terms for changes in law, public functions, operator details or justified security requirements. We publish the update date and provide any notice or obtain any consent required for an existing contractual relationship before applying a change. Publication is not retroactive: it changes neither existing orders nor service agreements and removes no accrued claims. Continued browsing alone does not accept new charges or contract amendments. You may save or print this document. Language versions cover corresponding matters; discrepancies cannot reduce statutory protection. Invalid provisions are dealt with under applicable law, without automatic replacement by the broadest permissible restriction of your rights.
Last updated: 08.10.2026